Choose either a video survey where you show us what you need to move via your mobile smart phone or tablet pc.
Our surveyor will visit your home wearing full PPE and distancing, prepare an inventory on a tablet pc the details of which will be emailed to you the following day along with your quotation.
Wipe down your surfaces, door handles and door frames with antibacterial wipes before the crew arrive.
Prior to our arrival, place used bed linen, towels, dirty clothing, pillows and cushions into plastic bags and tie them securely. The crews will not handle these unless they are bagged and secured.
Please restrict to one householder in the home during the removal.
Once you have instructed the crew, stay out of the way as they do not need help.
Please make sure window and doors are open giving good ventilation.
Please avoid friends and family visiting to wish you well during the removal.
Our crews wish to remain as safe as you.
The crew will arrive wearing face masks and gloves. If you have reason to approach them during the removal process, PLEASE wear a face mask.
Please allow our crew a facility to wash their hands with soap and kitchen roll for them to dry.
If possible, a loo just for them to use, would be really helpful.
These are usually required by a removal man as petrol is to make a car go, but not now please.
Use of a kettle would be kind but the crew will provide their own tea and mugs.
It would be really helpful if you were to supply a plan of where the furniture is to be placed. Apart from the kitchen and bedding cartons it is always a good idea to have a room for the cartons to be stored. This allows you to unpack at your leisure.
At the end of the move you will be required to sign various documents.
PLEASE KEEP YOUR OWN PEN HANDY.