Our quality accreditations and memberships demonstrate Armishaw’s commitment to the quality management procedures that underpin our service. Our accreditations and memberships cover all areas of our business from UK and international removals to storage and document destruction.
Here is some more information on what these accreditations are and what they represent:
BS EN ISO 9001:2015 – Quality Management Systems
This standard is based on a number of quality management principles including a strong customer focus, the motivation and implication of top management, the process approach and continual improvement. It ensures that customers get consistent, good quality products and services. This certificate covers the removals and storage of household storage and furniture within the UK and worldwide.
BS EN ISO 14001:2015 – Environmental Management System
The world’s most recognised standard used to assess the status of the organisation’s environmental management system against defined requirements. Within this certificate is to monitor, manage and mitigate the environmental and Health & Safety activities.
BS 8564:2001 – Furniture removal activities. Overseas moving services
This standard was set within the industry to cover the removal of personal effects overseas. Its scope is from point of first contact right through to delivery and aftercare.
BS ISO 45001:2018 – Occupational Health & Safety Management Systems
This certificate specifies requirements for an occupational health and safety (OH&S) management system. This means the company has to provide safe and healthy workplaces by preventing work-related injury and ill health, as well as by proactively improving its OH&S performance.
BS EN 15713:2009 – Secure destruction of confidential material
Within this standard there are key conditions to be adhered to by companies who destroy confidential information on behalf of their customers; the security of this information being integral to this. Covered are several aspects which are integral to both service delivery and customer satisfaction.
BS EN 12522:1998 – Furniture removal activities. Furniture removal for private individuals. Parts 1 & 2
This standard, related to the domestic removals of personal possessions (as opposed to commercial moves) covers quality measures across all aspects of the service provided.
This is assessed in two parts: Part 1 specifies the service that is to be provided to the customer, whereas Part 2 describes the means by which this is to be done; the resources and the methods to be used.
The scope of the certificate is wide ranging and covers everything from initial enquiry, through the removal process to claims.
BS EN 14873:2005 – Storage of furniture and personal effects for private individuals. Parts 1 & 2
This certificate covers the storage of furniture and personal effects for private individuals, the specification covers the storage facility and related storage provision.
Again the scope of the certificate is wide ranging and covers everything from initial enquiry, through the removal process to claims.